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Frequently Asked Questions

Have a question? You're in the right place. Browse the topics below or contact us directly and we'll be happy to help.

Visiting the Farm

Where is Half Pint Farm located?+
Half Pint Farm is located at 750 Jennings Rd, Maryville, Blount County, Tennessee 37803. We are easily accessible from Knoxville and the greater East Tennessee area.
Can I visit Half Pint Farm?+
Yes! We welcome visitors by appointment only. Please call (865) 253-2839 or email halfpintfarmtn@gmail.com to schedule your visit in advance so we can give you and your group the best experience possible.
What are Half Pint Farm's hours?+
Visits and experiences are by appointment only. Contact us to schedule your preferred date and time. We do our best to accommodate flexible scheduling.
How quickly will Half Pint Farm respond to my message?+
We typically respond to inquiries within 24-48 hours. For a faster response, call us directly at (865) 253-2839.

Farm Experiences

What farm experiences are available at Half Pint Farm?+
Half Pint Farm currently offers 5 experiences: The Half Pint Experience ($50), Pet and Paint ($55), Paint, Pet, Sip ($65), Hot Chocolate and Highlands ($30), Carve and Cuddle ($50). All experiences include hands-on animal interactions or creative activities on the farm.
Are farm experiences suitable for children?+
Age requirements vary by experience: The Half Pint Experience (ages 10+), Pet and Paint (ages 10+), Paint, Pet, Sip (ages 21+ β€” BYOB Welcome!), Hot Chocolate and Highlands (ages 10+), Carve and Cuddle (ages 12+).
What animals will I interact with at Half Pint Farm?+
Our farm experiences feature interactions with Highland cows, mini pigs, and other friendly farm animals. All of our animals are gentle and well-accustomed to visitors.
Are Half Pint Farm experiences available year-round?+
Farm experiences are subject to seasonal availability and weather conditions. Most experiences run spring through fall. We prioritize the safety and comfort of both guests and animals, so experiences may be rescheduled due to inclement weather or extreme temperatures.
How do I book a farm experience?+
You can book directly on our Experiences page β€” choose an available date, then either request more information or pay online to reserve your spot right away. You can also reach us by phone at (865) 253-2839 or email halfpintfarmtn@gmail.com.

Cancellations & Rescheduling

What is Half Pint Farm's cancellation policy?+
Cancellations made 7 or more days before your scheduled experience are eligible for a full refund or may be transferred to another available date. Cancellations made between 48 hours and 7 days before are eligible for a 50% refund or may be transferred to another available date. Cancellations made less than 48 hours before are non-refundable, though we may offer a one-time transfer at our discretion in the case of illness, emergency, or other unexpected circumstances.
Can I reschedule my reservation instead of cancelling?+
Yes β€” each reservation is eligible for one complimentary reschedule. Rescheduled reservations are non-refundable. The same policy applies if you need to reduce the number of guests in your party, and no-shows are non-refundable and cannot be rescheduled.
What happens if weather affects my scheduled experience?+
Experiences may continue during light rain or other manageable weather conditions. If we determine that weather or other conditions make an experience unsafe, or if we need to cancel an event for any reason, you may choose a full refund or a transfer to another available date.

Products & Ordering

What products does Half Pint Farm sell?+
We sell handcrafted jams and jellies, pickles and relish, vanilla extract, organic herbs and spices, sauces, whipped tallow balm, and farm merchandise including t-shirts, hoodies, and long sleeves.
Can Half Pint Farm ship products out of state?+
No. Tennessee state law prohibits the shipment of farm food products out of state. All food products are available for local pickup or at our farm in Maryville, TN. Farm merchandise can be discussed separately.
How do I order Half Pint Farm products?+
You can order directly on our Farmers Market page β€” browse what's in stock, add items to your cart, and check out online. You can also reach us by phone at (865) 253-2839 or through our contact form.
Are all Half Pint Farm products available year-round?+
All farm products are subject to seasonal availability. Everything is made in small batches, so quantities are limited. Contact us to check what is currently available before placing an order.
Are Half Pint Farm products made on the farm?+
Yes! Our jams, jellies, pickles, herbs, sauces, and tallow balm are all small-batch, farm-made products crafted with ingredients grown or sourced locally whenever possible.

Still have questions?

We're always happy to chat. Reach out by phone, email, or our contact form and we'll get back to you within 24-48 hours.

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